Privacy Policy

Effective September 22, 2026

Saint Michaels Coffee LLC ("Saint Michaels Coffee," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use and share it, and the choices available to you when you visit our website, join our First Cup List, purchase products, or communicate with us.

Information we collect

Contact information, including your name, email address, mailing address, and telephone number.
Order and transaction information, including products purchased, payment status, shipping details, and customer-service history. Payment-card information is processed by our payment providers and is not stored directly by us.
Marketing preferences and consent records, including email and text-message opt-in or opt-out status.
Website and device information, such as IP address, browser type, pages viewed, referring pages, and cookie or similar technology data.

How we use information

We use information to operate our website; process and fulfill orders; provide customer support; prevent fraud; improve our products, services, and advertising; comply with legal obligations; and send email or text-message communications when you have provided the required consent.

Text-message privacy

We will not share your mobile information or opt-in consent with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with third parties, except with service providers that help us deliver the messaging service, such as messaging-platform providers and wireless carriers.

If you opt in to Saint Michaels Coffee text messages, message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and HELP for help. Consent to receive marketing text messages is not a condition of purchase.

Email marketing

You may unsubscribe from marketing emails at any time by using the unsubscribe link in an email. We may still send non-marketing messages relating to orders, account activity, security, or customer-service requests.

How we share information

We may share information with vendors that help us operate our business, such as website hosting, ecommerce, payment processing, shipping, analytics, customer support, email, and messaging providers. These providers may use information only to perform services for us. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer.

Cookies and analytics

We and our service providers may use cookies and similar technologies to keep the website working, remember preferences, understand website performance, and measure marketing. You can control cookies through your browser settings, although disabling some cookies may affect site functions.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, fraud-prevention, and operational needs. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain uses. To make a request, contact us through our support page. We may need to verify your identity before completing a request.

Children's privacy

Our website and marketing programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our practices or legal requirements change. The effective date above indicates when this policy was last updated.

Contact us

Saint Michaels Coffee LLC
1250 Curtis Street
Rock Hill, SC 29730
Contact Saint Michaels Coffee